Privacy Policy
What is a Diamond Certificate?
A diamond certificate verifies each diamond’s specifications, including its colour grade, carat weight, clarity grade and cut grade. You should never buy a diamond without a diamond certificate. The most well-known grading laboratories are the Gemological Institute of America (GIA) and the American Gem Society (AGS) and the International Gemological Institute (IGI).
A diamond's cost depends upon objective characteristics popularly known as the 4C's: Colour, Clarity, Cut and Carat. The relationship between these four characteristics determines the value of a diamond. Although it is commonly assumed that carat is the most important member of the 4C's, colour, cut and clarity have a much greater impact on the appearance of a diamond.
Conflict-Free Diamonds - Our Guarantee
At Rainbow Gems, we understand that our customers care where their diamonds come from, and we share that concern with you. Every diamond we sell is certified conflict-free in compliance with the Patriot Act, the Kimberley Process, and United Nations resolutions. Our internal guidelines exceed these government requirements: we have binding contracts with our suppliers which guarantee that the diamonds they offer to us for sale comply with all applicable laws and are certified conflict-free. We only purchase polished diamonds from sources which are members of the professional diamond trade.
Kimberley Process Compliance and America's Patriot Act
The Kimberley Process Certification Scheme (KPCS) was established by the United Nations General Assembly in 2003 to preclude diamonds associated with conflict from entering the diamond market. All KPCS Governments must certify that rough diamonds derive from sources known to be conflict-free. To extend the KPCS to polished diamonds, the World Diamond Council established a System of Warranties to guarantee that polished diamonds derive from a conflict-free rough source. Polished diamonds sold in the U.S. must adhere to the Patriot Act and sanctions by the US Treasury’s Office of Foreign Assets Control. Every U.S. dealer must maintain Kimberley compliance or be subject to penalties from Homeland Security, the U.S. Justice Department, and the U.S. Treasury.
Natural Diamond Warranty
The diamonds sold by Rainbow Gems are made of 100% authentic untreated natural colour diamonds of a consistently high quality and value unless clearly stated otherwise. Independent laboratory certificates from GIA, EGL, AGS, HRD, IGI or ARGYLE are obtainable upon request for all diamonds however additional charges may apply.
This warranty gives customers specific legal rights. They may also have additional rights, which vary from country to country. For additional information on how to obtain our warranty service, please contact our Customer Service Department at: info@rainbowgems.hk
Blood diamonds are a serious social and moral issue that plagues the world today. Rainbow Gems does not sell, endorse, trade or otherwise engage with blood diamonds, in any form or context.
What are Blood Diamonds?
Conflict diamonds, sometimes called blood diamonds, are diamonds sold by rebel and terrorist groups to fund armed conflicts and rebellions against legitimate governments. During the last 15 years, the illicit trade of blood diamonds has been most prevalent in central and West African nations, and affected mainly Sierra Leone, Angola, Liberia, the Democratic Republic of Congo and the Ivory Coast. In all of these countries, citizens have been terrorized, and many times killed, by groups in control of the local diamond trade. Human rights organizations link no less than four million deaths to the trade in conflict diamonds.
How did the World Handle the Issue of Blood Diamonds?
The international diamond industry was eager to assure consumers they can buy a diamond knowing its history is untainted by bloodshed. Therefore, with the agreement between dozens of governmental and non-governmental agencies, representing all the major countries who have agreed to prevent the trade of diamonds that are being used to fund violent actions in Africa, the created the KPCS.
In 2000, the South African countries known to have legitimate diamond trade began a campaign to track the origins of all rough diamonds. This campaign eventually resulted in the Kimberley Process Certification Scheme (KPCS), an international effort to eliminate the trade of conflict diamonds.
How to Avoid Buying Blood Diamonds
There is no quality difference between legitimate and conflict diamonds. They cannot be differentiated once the stones are cut and polished. So the question remains – how can you avoid purchasing conflict diamonds and inadvertently supporting the continuation of brutal oppression?
First of all, always purchase diamonds from a reputable Diamantaire. Be sure to ask where the diamonds came from and ask to see the diamond's certificate that details specific information about the stone. Be suspicious about unusually low prices, and try to avoid purchasing diamonds from countries that neighbour known diamond smuggling states. Demanding to know that the diamonds are conflict-free sends a strong consumer message that you will not support an industry that is funding violence against the population and against legitimate governments.
Annual Reporting on Responsible Sourcing and Due Diligence Mechanism
Doc. No.RGL-ARN-003
Name |
Designation-Department |
Date |
|
Prepared By |
MR. JIGNESHKUMAR DONDA |
RJC Compliance Officer |
08/04/2024 |
Approved By |
MR. PRAVINKUMAR DONDA |
DIRECTOR |
08/04/2024 |
Checked By |
MR. PRAVINKUMAR DONDA |
DIRECTOR |
08/04/2024 |
Date: |
[08/04/2024] |
Reporting period: |
[04/2023] to [03/2024] |
OECD Due Diligence Guidance |
Action taken |
Step 1: Establish strong company management systems |
|
1.A Adopt, and clearly communicate to suppliers and the public, a company policy for the supply chain of minerals originating from conflict-affected and high-risk areas. |
Sourcing Policy has been established with document no.RGL-POL-015.
Sourcing Policy communicated to internal interested parties through training and also displayed on notice board.
Sourcing Policy has been communicated to external interested parties through email communications, made publicly available on RAINBOW GEMS (HK) LIMITED official website and also displayed on notice board in office premises so that visitors can have access to it.
|
1.B Structure internal management systems to support supply chain due diligence. |
The Company has prepared Manuals for Sourcing compliance and due diligence which includes procedure for risk assessment, methods for identification of red flags, risk mitigation etc.
Training on responsible sourcing has been imparted to relevant personnel.
The company has appointed senior official Mr JIGNESHKUMAR DONDA who bears the competence, knowledge and experience to be responsible for implementing due diligence management system.
|
1.C Establish a system of controls and transparency over the minerals supply chain. |
The Company collects supplier details through KYC/KYS documents from each associated parties which include Business registration documents, Completed KYC questionnaire. Also checks against relevant government lists for individuals or organisations implicated in money laundering, fraud or involvement with prohibited organisations and/or those financing conflict.
The company collects all information pertaining to physical description and origin of supplies from suppliers for each parcel through Invoice and sales documents and Gemmological laboratory reports and/or certificates (polished stones only).
The company has established supplier packet and shared with all the suppliers along with the company’s requirement and obligations to comply with OECD requirements to make engagement with suppliers, the supplier packet which contains questions related to sourcing, their supplier due diligence mechanism etc.
|
1.D Strengthen company engagement with suppliers. |
The company has established supplier’s packet and shared with all the suppliers along with OECD requirements and its 5 steps of due diligence mechanism.
The suppliers packet also contains agreement to take reasonable steps to ensure that all the supplies are supplied in accordance with Company’s policy on supply chain/sourcing.
|
1.E Establish a company-level, or industry wide, grievance mechanism as an early warning risk-awareness system. |
The company has established this grievance procedure to hear concerns about circumstances in the supply chain involving supplies from conflict-affected and high-risk areas.
The company shares email address on each invoice and also in supply chain/sourcing policy to contact to register grievance.
The company also maintains grievance register to keep records on monthly basis.
|
Step 2: Identify and assess risk in the supply chain |
|
Identify and assess risks in the supply chain and assess risks of adverse impacts. |
The company has conducted risk assessment of all the suppliers based on information from supplier’s packet, government assessments and from official websites.
No any red flag identified nor any suppliers found from conflict affected high risk areas.
|
Step 3: Design and implement a strategy to respond to identified risks (if applicable) |
|
Report findings of the supply chain risk assessment to the designated senior management of the company. |
MR. JIGNESHKUMAR DONDA receives the findings of risk assessments. |
Devise and adopt a risk management plan. |
The company has established risk mitigation plan to respond to the risks and impacts if identified. |
Implement the risk management plan and monitor performance of risk mitigation efforts. |
The company has developed a Monitoring and evaluation plan to monitor and track the effectiveness of mitigation measures, including the results of follow-up activities after six months to evaluate significant and measurable improvement |
Internal training |
The company has imparted trainings to all relevant employees in the month of February 2024 and August 2023. |
Communications |
The company takes feedback from stakeholders if any risk identified and based on procedure to summaries the outcome of your engagement with relevant stakeholders. |
OPTIONAL INFORMATION ON Step 4: Carry out independent third-party audit |
|
Annual audit |
The company has appointed an independent third-party auditor Mr. Jatin Patel who conducted audit twice in a year and last audit conducted for the period of October – 2023 to March - 2024 and no any non-conformances identified. |
Grievances and remediation |
The company has not received any grievance in the assessment year. |
Policy Statement of RJC Compliance Policy
Document Number: RGL-POL-020
Date: 03/04/2024
Document Validity (YYY): 2024-2025
Next Revision Date: 02/04/2025
RJC Compliance Policy
The Responsible Jewellery Council (RJC) is a not-for-profit organization with the following mission:
“To advance responsible ethical, social and environmental practices, which respect human rights, throughout the diamond and gold jewellery supply chain, from mine to retail”
RJC’s “Code of Practices” defines responsible ethical, human rights, social, and environmental practices, applicable to all RJC members.
RAINBOW GEMS (HK) LIMITED has become a member of RJC and is fully committed to the Code of Practices.
We strongly encourage all our business partners to follow and implement the various requirements of the RJC system. More information about the Program is available on the internet site http://www.responsiblejewellery.com.
We encourage your co-operation in adopting the standard and ensuring that the entire diamond industry is seen as a role model in setting high standards with respect to business, social and environmental responsibilities.
RAINBOW GEMS (HK) LIMITED
Date: 03/04/2024
Date: 03/04/2024
Policy Statement of Child Labour
Document Number: RGL-POL-001
Date: 03/04/2024
Document Validity (YYY): 2024-2025
Next Revision Date: 02/04/2025
POLICY STATEMENT FOR CHILD LABOUR
- No form of child labour should be employed at RAINBOW GEMS (HK) LIMITED
- The minimum age for employment that will be applicable is fifteen (As per ILO Convention No. 138).
- For authorized adolescents (persons below 18 years of age but above 15 years), the entity management is responsible for providing working conditions, hours of work and wages in compliance with applicable local laws as a minimum.
- If a child is found working at RAINBOW GEMS (HK) LIMITED either own or subcontracted, the responsibility of rehabilitation will be undertaken by the management.
- The above policies will also be applicable to subcontracted labour.
RAINBOW GEMS (HK) LIMITED
Date: 03/04/2024
Date: 03/04/2024
Policy Statement of Child Labour
Document Number: RGL-POL-004
Date: 03/04/2024
Document Validity (YYY): 2024-2025
Next Revision Date: 02/04/2025
Policy Statement of Human Rights
- We, RAINBOW GEMS (HK) LTD, recognise our responsibility to respect human rights. We believe that our business has a role to play in protecting and promoting human rights.
- RAINBOW GEMS (HK) LTD is committed to respect internationally recognised human rights throughout our operations and supply chains. In line with the UN Guiding Principles on Business and Human Rights, our Policy is based upon the international standards enshrined in the Universal Declaration of Human Rights and the International Labour Organization’s (ILO) Declaration on Fundamental Principles and Rights at Work.
- Human rights refer to a set of basic rights and freedoms that belong to every person in the world, regardless of where they are from, what they believe or how they choose to live their life. It is a broad concept, with economic, social, cultural, political and civil dimensions. For RAINBOW GEMS (HK) LTD, respecting human rights means ensuring that any person involved in, or coming into contact with, our operations, supply chains and products is treated with dignity, respect, fairness and equality.
- Our Policy sets out overarching principles for how we conduct business at RAINBOW GEMS (HK) LTD, Together with our employees and business partners, we are committed to drive forward the implementation of this Policy throughout our operations and supply chains. We recognise unique challenges to these standards may arise and we will work to address these challenges in partnership with relevant partners and stakeholders.
- ETI Base Code as reference as well as the RJC COPs related to labour rights, working conditions and health & safety.
1. Employment is freely chosen
2. Freedom of association
3. Working conditions are safe and hygienic
4. Child labour shall not be used
5. Living wages are paid
6. Working hours are not excessive
7. No discrimination is practiced
8. Regular employment is provided
9. No harsh or inhumane treatment is allowed - RAINBOW GEMS (HK) LTD, will continuously work to embed this Policy throughout the relevant processes and procedures of the company to ensure its effective implementation.
- We recognise that we must take steps to identify and address any actual or potential adverse impacts, whether they are directly or indirectly linked to our business activities or relationships.
- We understand that human rights due diligence is a dynamic, on-going process which requires acting on the findings, tracking our actions, and communicating to our stakeholders how we address impacts.
- As our human rights risks and impacts may vary over time, this policy will be subject to review if proven inadequate by our human rights due diligence process.
RAINBOW GEMS (HK) LIMITED
Date: 03/04/2024
Date: 03/04/2024
Policy Statement Supply Chain
Document Number: RGL-POL-15
Date: 03/04/2024
Document Validity (YYY): For 2024-2025
Next Revision Date: 02/04/2025
Policy Statement Use of Supply Chain
The company shall complete the due diligence process prior to initiate business relationship. The company shall purchase/sale diamonds that are fully compliant with Kimberly Process Certification Scheme (KPCS).
The company shall ensure that all of its respective activities are in line with the OECD Due Diligence Guidelines, The Responsible Jewellery Council Standard and as per Universal Declaration on Human Rights laid down by United Nations.
The company shall prohibit any procurement from Conflict-Affected & High-Risk areas and adhere to compliance with standards on Anti-Money Laundering (AML) and Combatting the Financing of Terrorism (CFT).
Relevant Employees shall be trained on the Supply Chain & Due Diligence Requirement and OECD guideline at regular interval. We shall also provide support to our business partners and stakeholder for the same.
The company shall carry out risk assessment for its supply chain and shall not enter into any business relationship or if may require then shall suspend/discontinue the engagement with any such supplier involved in dealing with Conflict-Affected and High-Risk areas, Any form of Human Right Violation; Torture, Cruel, In-Human and Degrading Treatment; Forced/Compulsory Labour; Child Labour; Abuses such as widespread Sexual Violence; War Crimes; other serious violations of International Humanitarian Law, Crime against Humanity; Genocide and/or To Bribe or To be Bribed. We strictly condemn and prohibit any Direct/Indirect support to public/private security forces which illegally Control, Tax or Extort money from Mining Sites, Transportation Routes and Upstream Sectors.
The company shall verify counterparty details, including the Know Your Customer (KYC) for any precious metals supplying Counterparties at regular interval. The company shall carry out risk-based assessment, set appropriate verification control and monitoring of all such commercial activities and transactions.
The company shall assign responsibility of Supply Chain Integrity and due diligence compliance to senior personnel of the organization to prevent any risk of illegal activities or breach of it. The company shall implement the management strategy to respond to identified risks. For the same, Compliance Officer shall report to Senior Management in case of any such violation of this policy.
The company has established a risk assessment module and any business partners with high risk rating shall be red flagged and report to be submitted to senior management.
Grievance Mechanism
The purpose of this document is to outline a process through which any stakeholder can understand due diligence and supply chain integrity policy of the organization. The identity of the person who so ever has registered a concern shall be kept confidential and no retaliatory action shall be taken against any whistle blower. For anonymous submissions, you may refrain to provide your contact information.
Please share your Complaint/Grievance/Suggestion on info@rainbowgems.hk
RAINBOW GEMS (HK) LIMITED
Date: 03/04/2024
Date: 03/04/2024
DUE DILIGENCE PROCESS OF HUMAN RIGHTS FOR THE MONTH OF SEPTEMBER 2024
Date: 03.09.2024 DOC. NO: RGL-HRT-014
Below are indicators or types of systems and processes that the Member should have in place. |
Tips and issues to consider when preparing the response and supporting notes / evidence for each indicator. (Click on the cell to be able to scroll down.) |
Please note whether you meet this indicator.(Select form the menu options) |
Based on your response, a message will be generated that recommends the next steps for you. |
Please list any supporting notes, evidence, relevant information and/or an explanation for your response. |
Nominate the Human Rights Due Diligence review date. |
Comments or notes about the risk. |
Use the toolkit to confirm implementation of these core human rights-related COP requirements. |
|||||||
General Employment Terms (COP 13)• Right to Privacy |
1 |
Privacy rights of employees are respected when gathering personal information or implementing employee-monitoring practices. |
Broadly managed |
Please document the processes and controls used to support this response. No further action is required unless there is a change to the business. |
RJC Policy and Procedure document (Doc. No. RGL-RJC-001) |
03-Mar-25 |
Low Risk |
Child Labour (COP 17) • Abolition of child labour• Right to education |
2 |
Minimum age and appropriate work requirements of the Code of Practices are being upheld. |
Broadly managed |
Please document the processes and controls used to support this response. No further action is required unless there is a change to the business. |
RJC Policy and Procedure document (Doc. No. RGL-RJC-001) |
03-Mar-25 |
Low Risk |
Child Labour (COP 17) • Abolition of child labour• Right to education |
3 |
If the Member becomes aware of a situation of child labour, a documented remediation process is developed. |
Broadly managed |
Please document the processes and controls used to support this response. No further action is required unless there is a change to the business. |
RJC Policy and Procedure document (Doc. No. RGL-RJC-001) |
03-Mar-25 |
Low Risk |
Forced Labour (COP 18)• Abolition of slavery and forced labour• Freedom of movement |
4 |
The Member does not use forced labour in its various forms in accordance with the Code of Practices. |
Broadly managed |
Please document the processes and controls used to support this response. No further action is required unless there is a change to the business. |
RJC Policy and Procedure document (Doc. No. RGL-RJC-001) |
03-Mar-25 |
Low Risk |
Freedom of Association and Collective Bargaining (COP 19)• Right to organize and participate in collective bargaining |
5 |
The Member respects the right to associate freely and participate in collective bargaining in accordance with the Code of Practices. |
Broadly managed |
Please document the processes and controls used to support this response. No further action is required unless there is a change to the business. |
RJC Policy and Procedure document (Doc. No. RGL-RJC-001) |
03-Mar-25 |
Low Risk |
Non-Discrimination (COP 20)• Right to non-discrimination• Right to equal pay for equal work• Right to family life• Right to hold opinions• Freedom of information and expression |
6 |
The Member upholds principles of non-discrimination in accordance with the Code of Practices. |
Broadly managed |
Please document the processes and controls used to support this response. No further action is required unless there is a change to the business. |
RJC Policy and Procedure document (Doc. No. RGL-RJC-001) |
03-Mar-25 |
Low Risk |
Business-specific risks |
7 |
The business has a means to identify and manage other human rights risks, if any, arising through its own activities. |
Broadly managed |
Please document the processes and controls used to support this response. No further action is required unless there is a change to the business. |
RJC Policy and Procedure document (Doc. No. RGL-RJC-001) |
03-Mar-25 |
Low Risk |
Use the toolkit to review human rights risks with business partners and in challenging situations. |
|||||||
Business Partners (COP 5) |
8 |
The business expects respect for human rights from its significant Business Partners. |
Broadly managed |
Please document the processes and controls used to support this response. No further action is required unless there is a change to the business. |
RJC Policy and Procedure document (Doc. No. RGL-RJC-001) |
03-Mar-25 |
Low Risk |
Business Partners (COP 5)• Right to a safe and healthy work environment• Right to rest and leisure |
9 |
If orders are placed to suppliers with very tight deadlines, the business has considered potential human rights risks. |
Broadly managed |
Please document the processes and controls used to support this response. No further action is required unless there is a change to the business. |
RJC Policy and Procedure document (Doc. No. RGL-RJC-001) |
03-Mar-25 |
Low Risk |
COP 6 & 7: HUMAN RIGHTS & DUE DILIGENCE
COMPANY NAME: RAINBOW GEMS (HK) LIMITED
DATE: 07.01.2025
REPORTING PERIOD: January 2024 to DECEMBER 2024
COMPANY MANAGEMENT SYSTEMS
RAINBOW GEMS (HK) LIMITED havethe following policies in place, detailing our commitment to respect human rights throughout our supply chain and our supply chain due diligence on the natural Dimondsoriginating from conflict-affected and high-risk areas. RAINBOW GEMS (HK) LIMITED endorse these policies to our suppliers and stakeholders by distributing them via Email, these policies can also be accessed by our internal stakeholders via notice board display &contact compliance manager and externally via Email.
Reference Document:
RESPONSIBLE PERSON NAME & DESIGNATION |
MR. JIGNESHKUMAR DONDA (Senior Manager) |
|||
S.NO |
REF .NO |
DOCUMENT NAME |
ISSUE DATE |
NEXT REVIEW DATE |
1 |
RGL -POL-16 |
Policy Statement of RJC Compliance |
APRIL 2024 |
APRIL 2025 |
2 |
RGL -POL-07 |
Policy Statement of Human Rights |
AUGUST 2024 |
FEB 2025 |
3 |
RGL -POL-15 |
Policy Statement of Supply Chain |
APRIL 2024 |
APRIL 2025 |
COMPANY IMPLEMENTED SYSTEM
A. Supply Chain Due diligence:
To support supply chain due diligence, we have implemented the following internal measures:
- Appointment of Senior Manager – MR. JIGNESHKUMAR DONDA is responsible for overseeing supply chain due diligence.
- Establishment and implementation of Human rights and Supply chain policy.
- MR. JIGNESHKUMAR DONDA, Senior manager is responsible for the same.
- Conducting Human right due diligence review once in six months to identify and mitigate human rights risk in our products and services.
- Communication of human rights system to stakeholders and suppliers through Email.
Reference Document:
RESPONSIBLE PERSON NAME & DESIGNATION |
MR. JIGNESHKUMAR DONDA (Senior Manager) |
|||
S.NO |
REF .NO |
DOCUMENT NAME |
ISSUE DATE |
NEXT REVIEW DATE |
1 |
RGL -AML-01 |
Appointment order of Senior Manager |
JAN-2024 |
- |
2 |
RGL -POL-07 |
Policy Statement of Human Rights |
AUGUST 2024 |
FEB 2025 |
3 |
RGL -POL-15 |
Policy Statement of Supply Chain |
APRIL 2024 |
APRIL 2025 |
4 |
RGL -HRT-08 |
Human rights Due diligence |
SEPTEMBER 2024 |
MARCH 2025 |
B. Supply Chain Trasnparency Control
RAINBOW GEMS (HK) LIMITED have established a system of controls and transparency over our supply chain, which include our approach for identifying suppliers and identifying sources of our materials.
- The company shall purchase/sale polished Diamonds that are fully compliant with Legal Requirements.
- The company shall ensure that all of its respective activities are in line with the OECD Due Diligence Guidelines, The Responsible Jewellery Council Standard and as per Universal Declaration on Human Rights laid down by United Nations.
- Relevant Employees shall be trained on the Supply Chain & Due Diligence Requirement and OECD guideline at regular interval. We shall also provide support to our business partners and stakeholder for the same.
- The company shall carry out risk assessment for its supply chain and shall not enter into any business relationship or if may require then shall suspend/discontinue the engagement with any such supplier involved in dealing with Conflict-Affected and High-Risk areas
- The company shall verify counterparty details, including the Know Your Supplier (KYS) for any precious metals supplying Counterparties at regular interval.
- As a company we communicate our expectations regarding human rights and supply chain due diligence by through Email at frequent intervals. In addition to this, we also take following steps to strengthen our engagement with suppliers; Conducting due diligence on human rights and responsible sourcing once to achieve continual improvement.
Reference Document:
RESPONSIBLE PERSON NAME & DESIGNATION |
MR. JIGNESHKUMAR DONDA (Senior Manager) |
|||
S.NO |
REF .NO |
DOCUMENT NAME |
ISSUE DATE |
NEXT REVIEW DATE |
1 |
RGL -CRA-001 |
Due Diligence procedure |
APRIL 2024 |
APRIL 2025 |
2 |
RGL -CRA-001 |
Due diligence Responsible sourcing |
APRIL 2024 |
APRIL 2025 |
3 |
RGL -ARN-001 |
Annual reporting Responsible sourcing |
APRIL 2024 |
APRIL 2025 |
C. Grievance Mechanism
Our grievance mechanism for internal stakeholders can be accessed via contacting senior manager, grievance register and suggestion box. Our external grievance mechanism is available via Email to info@rainbowgems.hk The employee responsible for these grievance mechanism(s) is MR. JIGNESHKUMAR DONDA (Senior Manager).
The purpose of this Grievance mechanism is to outline a process through which any stakeholder can understand due diligence and supply chain integrity policy of the organization. The identity of the person who so ever has registered a concern shall be kept confidential and no retaliatory action shall be taken against any whistle blower. For anonymous submissions, you may refrain to provide your contact information.
Please share your Complaint/Grievance/Suggestion on info@rainbowgems.hk
MR. JIGNESHKUMAR DONDA is responsible for implementing and reviewing this procedure.
Concerns can be raised by interested parties via email or telephone to:
Name |
MR. JIGNESHKUMAR DONDA |
Email address |
info@rainbowgems.hk |
Reference Document:
RESPONSIBLE PERSON NAME & DESIGNATION |
MR. JIGNESHKUMAR DONDA (Senior Manager) |
|||
S.NO |
REF .NO |
DOCUMENT NAME |
ISSUE DATE |
NEXT REVIEW DATE |
1 |
RGL -POL-15 |
Policy Statement of Supply Chain |
APRIL 2024 |
APRIL 2025 |
2 |
RGL -CRA-12 |
CAHRA Grievance register |
Monthly |
Monthly |
D. IDENTIFIED & ASSESSED RISKS
We assess our own and supplier’s due diligence practices and those relating to human rights by conducting due diligence for Human rights process.
During our assessment of our own and our supplier’s due diligence practices and those relating to human rights, we identified the low risks within our supply chain. So, there is no further action required.
Reference Document:
RESPONSIBLE PERSON NAME & DESIGNATION |
MR. JIGNESHKUMAR DONDA (Senior Manager) |
|||
S.NO |
REF .NO |
DOCUMENT NAME |
ISSUE DATE |
NEXT REVIEW DATE |
1 |
RGL -HRT-08 |
Human rights Due diligence |
SEPTEMBER 2024 |
MARCH 2025 |
2 |
RGL -HRT-007 |
Human rights Breach incidents register |
Monthly |
Monthly |
As a result of these risks being identified we have also taken the following steps to enhance our internal systems and controls:
- Mitigation control plan is established and implemented
- Monitoring documents is established and implemented.
- Appointment of Responsbile person for monitoring.
E. Strategy:
Our risk assessment findings are received by Director of RAINBOW GEMS (HK) LIMITED
To respond to the risks identified within our supply chain, we took the following steps to design and implement a risk management plan. Our risk management plan consists of the following:mitigation plan, monitoring oducment, responsible person for monitoring and next review date.
In addition to this, we evaluated improvement of this risk after six months through due diligence process.
RESPONSIBLE PERSON NAME & DESIGNATION |
MR. JIGNESHKUMAR DONDA (Senior Manager) |
|||
S.NO |
REF .NO |
DOCUMENT NAME |
ISSUE DATE |
NEXT REVIEW DATE |
1 |
RGL -HRT-08 |
Human rights Due diligence |
SEPTEMBER 2024 |
MARCH 2025 |
2 |
RGL -HRT-007 |
Human rights Breach incidents register |
Monthly |
Monthly |
3 |
RGL -CRA-001 |
Due diligence Responsible sourcing |
APRIL 2024 |
APRIL 2025 |
4 |
RGL -ARN-001 |
Annual reporting Responsible sourcing |
APRIL 2024 |
APRIL 2025 |
F. Training and Capacity Building:
RAINBOW GEMS (HK) LIMITED has provided the training regarding human rights and other RJC requirements to our employees in AUGUST 2024; this training included information on human rights process in our organization. We have also provided training regarding our due diligence activities to all of our employees on same date; this training included information on due diligence process in our organization.
RESPONSIBLE PERSON NAME & DESIGNATION |
MR. JIGNESHKUMAR DONDA (Senior Manager) |
|||
S.NO |
REF .NO |
DOCUMENT NAME |
ISSUE DATE |
NEXT REVIEW DATE |
1 |
RGL -TRN-002 |
Training records |
AUGUST 2024 |
FEB 2025 |
G. Due diligence communication:
RAINBOW GEMS (HK) LIMITED communicate to our stakeholders regarding our due diligence activities and efforts to prevent human rights risks. This communication is in the form of Email. When a human rights risk is identified we communicate the risk and how we are addressing it to potentially affected stakeholders by Email.
Since our last report no grievances have been raised regarding human rights risks or our supply chain due diligence:
RESPONSIBLE PERSON NAME & DESIGNATION |
MR. JIGNESHKUMAR DONDA (Senior Manager) |
|||
S.NO |
REF .NO |
DOCUMENT NAME |
ISSUE DATE |
NEXT REVIEW DATE |
1 |
RGL -HRT-08 |
Human rights Due diligence |
SEPTEMBER 2024 |
MARCH 2025 |
2 |
RGL -HRT-007 |
Human rights Breach incidents register |
Monthly |
Monthly |
3 |
RGL -CRA-001 |
Due diligence Responsible sourcing |
APRIL 2024 |
APRIL 2025 |
4 |
RGL -ARN-001 |
Annual reporting Responsible sourcing |
APRIL 2024 |
APRIL 2025 |
H. Carry out a third party audit (optional information)
RAINBOW GEMS (HK) LIMITED has joined the RJC in 2024 and has been planning to achieve certifications.
In support of our continuous improvement journey, our latest third-party RJC audit planned on within our organisation against the RJC COP 2024 on February 2025.
AML/CFT
A
Anti-Money Laundering (AML) and Countering the Financing of Terrorism (CFT) are critical measures that Rainbow Gems (HK) Ltd implement to prevent their business from being used for illegal activities such as money laundering and terrorist financing.
We are fully committed to complying with Anti-Money Laundering (AML) and Countering the Financing of Terrorism (CFT) regulations.
To implement AML/CFT measures, Rainbow Gems (HK) Ltd has develop and implement an AML/CFT program that includes policies, procedures, and controls designed to detect and prevent money laundering and terrorist financing activities. The program should be tailored to the specific risks of the diamond industry and should include:
1. Customer Due Diligence (CDD) procedures: Rainbow Gems (HK) Ltd conduct thorough customer due diligence to verify the identity of their customers, understand the nature of their business, and assess the risk of money laundering or terrorist financing activities.
The CDD process involves verifying the identity of customers and assessing the nature of their business and source of fund. This is done to ensure that we have a clear understanding of who our customers are and to identify any potential risks associated with their business or transactions.
The verification process typically involves collecting and verifying documentation, such as government-issued identification, proof of address, and proof of business ownership. We may also conduct additional checks, such as screening against sanctions lists or other databases.
2. Ongoing monitoring: Rainbow Gems (HK) Ltd monitor their customers' transactions and activities on an ongoing basis to detect any suspicious or unusual transactions limited to the company.
3. Risk assessment: Rainbow Gems (HK) Ltd conduct a risk assessment of their business to identify and assess the money laundering and terrorist financing risks associated with their operations.
4. Employee training: Rainbow Gems (HK) Ltd is providing AML/CFT training to their employees to ensure they are aware of their obligations under the AML/CFT program and can effectively detect and identify potential red flags. We also require all employees to report any suspicious activity to our Compliance team.
5. Reporting: Rainbow Gems (HK) Ltd have procedures in place for reporting suspicious activities to the appropriate authorities.
In addition to the above measures, Rainbow Gems (HK) Ltd also implement strong internal controls, such as segregation of duties and regular audits, to ensure the integrity of their AML/CFT program.
We understand that complying with AML/CFT regulations can be complex, and we are committed to working with you to ensure that you understand your obligations and can comply with our program. We may ask you to provide additional information or documentation, and we may also ask you to update your information periodically.
Overall, implementing an effective AML/CFT program is essential for Rainbow Gems (HK) Ltd to protect their business from being used for illegal activities and to maintain the integrity of the diamond industry.
B
Implementing AML/CFT measures can be challenging for diamond companies, and some common challenges they may face include:
1. Complex supply chain: The diamond industry has a complex supply chain, with multiple intermediaries involved in the production and sale of diamonds. This complexity can make it difficult to identify and assess the risks of money laundering and terrorist financing.
2. Lack of awareness: Some diamond companies may not fully understand the risks associated with money laundering and terrorist financing or may underestimate the effectiveness of AML/CFT measures in preventing these activities.
3. Limited resources: Implementing an effective AML/CFT program can require significant time, effort, and resources, which some diamond companies may not have the capacity to dedicate.
4. Regulatory requirements: Diamond companies must comply with a range of regulatory requirements related to AML/CFT, which can be complex and vary across different jurisdictions.
5. Lack of industry standards: Although there are some industry-specific guidelines and initiatives related to AML/CFT in the diamond industry, there are no widely accepted industry standards for AML/CFT measures.
6. Limited cooperation between stakeholders: Collaboration and information sharing between stakeholders in the diamond industry, including governments, regulators, and industry associations, can be limited, which can make it difficult to implement effective AML/CFT measures.
Overcoming these challenges requires a concerted effort from all stakeholders in the diamond industry, including diamond companies, governments, regulators, and industry associations, to work together to develop and implement effective AML/CFT measures.
Legitimate Diamonds – Political and Ethical Benefits
There are strong moral and political reasons to avoid buying blood diamonds. Diamond communities in Sierra Leone and the Democratic Republic of Congo, for instance, are not currently benefiting from the sale of diamonds. Helping those governments build a respectable diamond trade will contribute to their countries' economic growth and to the quality of life of their citizens. Conflict diamonds damage this process and lead to violence and suppression of basic human rights and freedoms.
A conflict diamond symbolizes hatred and oppression. Avoid purchasing blood diamonds and be sure you are buying a conflict-free precious-gem. You will find it easy, and most importantly, ethical.
Eye Clean Diamonds
What Are Eye Clean Diamonds?
Rainbow Gems considers a diamond eye clean if the diamond appears to be free of inclusions when viewed face up in daylight (or fluorescent lighting) by the naked eye (with 20/20 vision) from a relatively short distance (6-12 inches).
The concept of an eye clean diamond varies slightly in definition from retailer to retailer, but three major factors influence the definition of eye clean diamonds:
- Distance and point of reference
- The lighting under which the diamond is evaluated
- The vision of the viewer
According to GIA and AGS, diamonds that are considered Flawless (FL), Internally Flawless (IF), Very Very Slightly Included (VVS1 and VVS2) and Very Slightly Included (VS1 and VS2) are considered eye clean.
On the other hand, Slightly Included (SI1 and SI2) diamonds may or may not be eye clean. They need to be assessed individually to see if they are a good value.
Included (I1, I2 and I3) diamonds are considered non eye clean.
Cookies Policy
We use cookies and similar files or technologies to automatically collect and store information about your computer, device, and Site usage, in order to improve their performance and enhance your user experience. We use the general term "cookies" in this policy to refer to these technologies and all such similar technologies that collect information automatically when you are using our Site where this policy is posted. You can find out more about cookies and how to control them in the information below.
If you do not accept the use of these cookies, please disable them using the instructions in this cookie policy or by changing your browser settings so that cookies from this Site cannot be placed on your computer or mobile device. Important: disabling cookies on this site may seriously cripple the user experience and other features on the Site and Services, to the point of rendering them useless.
In this Cookies Policy, we use the term Rainbow Gems (and "we", "us" and "our") to refer to Rainbow Gems (info@rainbowgems.hk).Capitalized terms not otherwise defined in this Cookies Policy have the same meaning given in our Terms and Conditions.
What is a cookie?
Cookies are computer files containing small amounts of information which are downloaded to your computer or mobile device when you visit a website. Cookies can then be sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie. Cookies are widely used in order to make websites work, or to work more efficiently, as well as to provide information to the owners of the site.
Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improving the user experience. Cookies may tell us, for example, whether you have visited our Site before or whether you are a new visitor.
There are two broad categories of cookies:
- First party cookies, served directly by us to your computer or mobile device.
- Third party cookies, which are served by a third party on our behalf. We use third party cookies for functionality, performance / analytics, and social media purposes.
Cookies can remain on your computer or mobile device for different periods of time. Some cookies are 'session cookies', meaning that they exist only while your browser is open. These are deleted automatically once you close your browser. Other cookies are 'permanent cookies', meaning that they survive after your browser is closed. They can be used by websites to recognize your computer when you open your browser and browse the Internet again.
We may also use web beacon or other similar cookie technologies. When a visitor accesses our Site, a non-identifiable notice of that visit is generated which may be processed by us or by third parties. These web beacons usually work in conjunction with cookies. If you don't want your cookie information to be associated with your visits to these pages, you can set your browser to turn off cookies as described further below. If you turn off cookies, web beacon and other technologies will still detect your visits to our Site; however, they will not be associated with information otherwise stored in cookies.
How do we use cookies?
We use cookies to:
- track traffic flow and patterns of travel in connection with our Site;
- understand the total number of visitors to our sites on an ongoing basis and the types of internet browsers (e.g. Chrome, Firefox, Safari, or Internet Explorer) and operating systems (e.g. Windows or Mac) used by our visitors;
- monitor the performance of our Site and to continually improve it; and
- customize and enhance your online experience.
We, or our third-party mail service providers, may also include web beacons in e-mail messages to you in order to determine whether messages have been opened and links contained within them have been clicked.
What types of cookies do we use?
The types of cookies used by us and our partners in connection with the Site can be classified into one of three categories, namely 'essential website cookies', 'functionality cookies', and 'analytics and performance cookies'. We've set out some further information about each category, and the purposes of the cookies we and third parties set in the following table.
1. Cookies necessary for essential website purposes
These cookies are essential to provide you with services available through this Site and to use some of its features, such as access to secure areas. Without these cookies, services you have asked for, like transactional pages and secure login accounts, would not be possible.
Cookie name |
Source |
Expiry |
Purpose |
Category |
forterToken |
Forter |
5 years |
Fraud detection |
Essential |
ftr_blst_1h |
Forter |
1 day |
Fraud detection |
Essential |
ftr_ncd |
Forter |
5 years |
Fraud detection |
Essential |
FunnelData |
Rainbow Gems |
1 year |
WebSite Operation |
Essential |
FunnelDiamondRingMatchID |
Rainbow Gems |
Never/upon deletion |
WebSite Operation |
Essential |
FunnelItemType |
Rainbow Gems |
Never/upon deletion |
WebSite Operation |
Essential |
FunnelRingMatchID |
Rainbow Gems |
Never/upon deletion |
WebSite Operation |
Essential |
FunnelRingSize_167 |
Rainbow Gems |
Never/upon deletion |
WebSite Operation |
Essential |
FunnelType |
Rainbow Gems |
1 year |
WebSite Operation |
Essential |
GalleryCurrentItemID |
Rainbow Gems |
1 year |
WebSite Operation |
Essential |
GalleryCurrentPage |
Rainbow Gems |
1 year |
WebSite Operation |
Essential |
GalleryCurrentPagePosition |
Rainbow Gems |
1 year |
WebSite Operation |
Essential |
GalleryItemID |
Rainbow Gems |
1 year |
WebSite Operation |
Essential |
GalleryItemPosition |
Rainbow Gems |
1 year |
WebSite Operation |
Essential |
GalleryPagePosition |
Rainbow Gems |
1 year |
WebSite Operation |
Essential |
IsFunnelActive |
Rainbow Gems |
1 year |
WebSite Operation |
Essential |
itemsAmount |
Rainbow Gems |
1 year |
WebSite Operation |
Essential |
LastDiamGemGallryURL |
Rainbow Gems |
1 year |
WebSite Operation |
Essential |
LastGalleryUrl |
Rainbow Gems |
1 year |
WebSite Operation |
Essential |
MobileShoppingCart |
Rainbow Gems |
1 year |
WebSite Operation |
Essential |
MobileWishlist |
Rainbow Gems |
1 year |
WebSite Operation |
Essential |
NewShoppingCart |
Rainbow Gems |
1 year |
WebSite Operation |
Essential |
NewWishList |
Rainbow Gems |
1 year |
WebSite Operation |
Essential |
RingMatchID |
Rainbow Gems |
Never/upon deletion |
WebSite Operation |
Essential |
WishList |
Rainbow Gems |
1 year |
WebSite Operation |
Essential |
WishlistPopup |
Rainbow Gems |
Never |
WebSite Operation |
Essential |
_scid |
Rainbow Gems |
1 year |
WebSite Operation |
Essential |
_sctr |
Rainbow Gems |
1 year |
WebSite Operation |
Essential |
_sp_id.bdd5 |
Rainbow Gems |
2 years |
WebSite Operation |
Essential |
_sp_ses.bdd5 |
Rainbow Gems |
1 day |
WebSite Operation |
Essential |
__wid |
Forter |
4 days |
Fraud Detection |
Essential |
abDiamondStudsGallery |
Rainbow Gems |
1 year |
WebSite Operation |
Essential |
AKA_A2 |
Rainbow Gems |
1 day |
WebSite Operation |
Essential |
ASP.NET_SessionId |
Rainbow Gems |
1 year |
WebSite Operation |
Essential |
checkoutTempDetails |
Rainbow Gems |
1 day |
WebSite Operation |
Essential |
ClickAndDrag |
Rainbow Gems |
1 year |
WebSite Operation |
Essential |
CountryCode |
Rainbow Gems |
2 year |
WebSite Operation |
Essential |
cto_lwid |
Rainbow Gems |
1 month |
WebSite Operation |
Essential |
Currency |
Rainbow Gems |
1 year |
WebSite Operation |
Essential |
FunnelBoxStarter |
Rainbow Gems |
1 year |
WebSite Operation |
Essential |
FunnelRingSize_695 |
Rainbow Gems |
1 year |
WebSite Operation |
Essential |
FunnelRingSize_7115 |
Rainbow Gems |
1 year |
WebSite Operation |
Essential |
FunnelRingSize_22620 |
Rainbow Gems |
1 year |
WebSite Operation |
Essential |
LastRingGallryURL |
Rainbow Gems |
1 year |
WebSite Operation |
Essential |
RecentlyViewBracelets |
Rainbow Gems |
4 days |
WebSite Operation |
Essential |
ShareInfoPopup |
Rainbow Gems |
1 year |
WebSite Operation |
Essential |
2. Functionality Cookies
Functionality cookies record information about choices you’ve made and allow us to tailor the website to you. These cookies mean that when you continue to use or come back to the Site, we can provide you with our services as you have asked for them to be provided. For example, these cookies allow us to:
- Save your location preference if you have set your location on the homepage in order to receive a localized information;
- Remember settings you have applied, such as layout, text size, preferences, and colours;
- Show you when you are logged in; and
- Store accessibility options.
Cookie name |
Source |
Expiry |
Purpose |
Category |
gemRecentlyViewed |
Rainbow Gems |
1 day |
WebSite Operation |
Functionality |
GetInsipredFiltersCompleteRings |
Rainbow Gems |
1 day |
WebSite Operation |
Functionality |
JAMarketing-SessionPopup |
Rainbow Gems |
1 year |
Marketing |
Functionality |
JAMPopup |
Rainbow Gems |
1 year |
Marketing |
Functionality |
ordersTracked |
Rainbow Gems |
1 year |
WebSite Operation |
Functionality |
RecentlyViewDiamonds |
Rainbow Gems |
1 week |
WebSite Operation |
Functionality |
recentlyViewed |
Rainbow Gems |
1 day |
WebSite Operation |
Functionality |
ShoppingCart |
Rainbow Gems |
1 year |
WebSite Operation |
Functionality |
userId |
Rainbow Gems |
2 years |
WebSite Operation |
Functionality |
3. Performance / Analytics Cookies
We use performance/analytics cookies to analyze how the website is accessed, used, or is performing in order to provide you with a better user experience and to maintain, operate and continually improve the website. For example, these cookies allow us to:
- Better understand our website visitors so that we can improve how we present our content;
- Test different design ideas for particular pages, such as our homepage;
- Collect information about site visitors such as where they are located and what browsers they are using;
- Determine the number of unique users of the website;
- Improve the website by measuring any errors that occur; and
- Conduct research and diagnostics to improve product offerings.
Cookie name |
Source |
Expiry |
Purpose |
Category |
GoogleEEPushPurchase |
Rainbow Gems |
1 day |
Marketing |
Performace/Analytics |
gtm-event-user-clicked |
Rainbow Gems |
1 day |
Marketing |
Performace/Analytics |
G_ENABLED_IDPS |
Google |
Never/upon deletion |
Marketing |
Performace/Analytics |
PAPVisitorId |
PAP |
10 years |
Sales tracking |
Performace/Analytics |
scarab.visitor |
Emarsys |
1 day |
Marketing |
Performace/Analytics |
trustedStoreInfo |
Rainbow Gems |
1 year |
Marketing |
Performace/Analytics |
_dc_gtm_UA-345751-1 |
Google |
Google Session Expiry |
Marketing |
Performace/Analytics |
_ga |
Google |
2 years |
Marketing |
Performace/Analytics |
_gat_UA-345751-1 |
Google |
Google Session Expiry |
Marketing |
Performace/Analytics |
_gid |
Google |
1 day |
Marketing |
Performace/Analytics |
abs_Namogoo |
Namogoo |
6 months |
Analytics |
Performace/Analytics |
abTestNamogoo |
Namogoo |
1 year |
Analytics |
Performace/Analytics |
scarab.mayAdd |
Emarsys |
1 year |
Marketing |
Performace/Analytics |
How to control or delete cookies
You have the right to choose whether or not to accept cookies and we have explained how you can exercise this right below. However, please note that if you choose to refuse cookies you may not be able to use the full functionality of our Site.
Most browsers allow you to change your cookie settings. These settings will typically be found in the “options” or “preferences” menu of your browser. In order to understand these settings and learn how to use them, please consult the “Help” function of your browser, or the documentation published online for your particular browser type and version.
Cookies that have been set in the past
If you have disabled one or more Cookies, we may still use information collected from cookies prior to your disabled preference being set, however, we will stop using the disabled cookie to collect any further information.
Contact us
If you have any questions or comments about this cookies policy, or privacy matters generally, please contact us via email at info@rainbowgems.hk.
Terms of Use
Welcome to our web site. At rainbowgems.hk, we always appreciate your business. If you would like to provide feedback about any rainbowgems.hk web site, or recommend a way we can improve the buying experience. In addition, we offer the rainbowgems.hk Safe Purchase Guarantee to ensure your comfort when buying on a rainbowgems.hk web site.
At rainbowgems.hk, provides services to you subject to the terms and conditions included in this Terms of Use and other customer service pages which we have prepared to help make your shopping experience with Rainbow Gems as enjoyable and problem-free as possible. Please read them carefully. By visiting or using this web site or any other Rainbow Gems web site or service, you acknowledge that you have read and understood, and agree to be bound by, these Terms of Use. You also agree to comply with all applicable laws and regulations, including United States Copyright and Trademark laws. If you do not agree to these terms, please do not use any Rainbow Gems web site.
Privacy
Please review Rainbow Gems Policy, which also applies to your visit to and use of any Rainbow Gems web site.
Ownership and Copyright
This rainbowgems.hk web site is owned and operated by Rainbow Gems (HK) LTD. Unless otherwisenoted, all design and content included on this web site, including text, graphics, logos, icons, images,artwork, audio and video clips and software is the property of Rainbow Gems (HK) LTD (or is used under licenseto Rainbow Gems (HK) LTD).
Trademarks
Rainbow Gems, rainbowgems.hk, MAKE LIFE COLOURFUL and other marks indicated on Rainbow Gems website(s) are trademarks and/or service marks of Rainbow Gems (HK) LTD, Other graphics, logos, headers, icons,scripts and service names are also trademarks or trade dress of Rainbow Gems. Rainbow Gems trademarks, servicemarks and trade dress may not be used in connection with any product or service that is not Rainbow Gems, in anymanner that is likely to cause confusion of customers or potential customers, or in any manner that harms ordiscredits Rainbow Gems. All other trademarks related to the products sold on this web site are the soleproperty of their respective owners.
Nothing on this web site or in these Terms of Use should be construed as any license or right to use any trademarks or service marks displayed on the web site without the express written permission of Rainbow Gems or the trademark or service mark owner. Neither the names "rainbowgems.hk" or " Rainbow Gems " nor Rainbow Gems logos may be used for any purpose without Rainbow Gems prior written consent. Rainbow Gems logos may not be used as a "hot" link to any other web site without Rainbow Gems prior written consent.
Use of Web Site
Rainbow Gems web site(s) and content are intended solely for personal and non-commercial use by visitors and on-line shoppers. Any use of any Rainbow Gems web site or its content other than for personal and non-commercial purposes is prohibited. You agree not to reproduce, publish, transmit, distribute, modify, create derivative works from, or commercially exploit in any way any of the content of any Rainbow Gems web site. However, you may download, electronically copy and print any of the content of a Rainbow Gems web site for your personal, non-commercial use only. This is a revocable license, not a transfer of title, and is subject to the restrictions that you may not (a) modify the content or use it for any commercial purpose, or any public display, performance, sale or rental, (b) decompile, reverse engineer, or disassemble the content, or (c) remove any copyright, trademark registration, or other proprietary notices from the content. You further agree not to access or use any Rainbow Gems web site in any manner that may be harmful to the operation of the web site or its content.
Your Account
If you access or use any Rainbow Gems web site, you are responsible for maintaining the confidentiality of your account and for restricting access to your computer. You agree to be responsible for all activities that occur under your account or password. If you are under 18 years old, you may use rainbowgems.hk only with the involvement of a parent or guardian. Rainbow Gems reserves the right to refuse service, terminate accounts, remove or edit content or cancel orders in its sole discretion.
Ownership
You represent and warrant that you own or have the necessary rights and permissions to use and authorize Rainbow Gems to use all Intellectual Property Rights (defined below) in and to your User Submissions, and to enable inclusion and use thereof as contemplated by the Site and these Terms. "Intellectual Property Rights" means any and all rights, titles and interests, whether foreign or domestic, in and to any and all copyrights, service marks, trademarks, or similar intellectual property rights, as well as any and all moral rights, rights of privacy, publicity and similar rights of any type under the laws or regulations of any governmental, regulatory, or judicial authority, foreign or domestic. You retain all of your ownership rights in and to your User Submissions.
Comments and Suggestions
We appreciate hearing from our customers and welcome your comments and suggestions regarding Rainbow Gems web site(s) and the products offered for sale by Rainbow Gems, provided that such comments and suggestions are not illegal, obscene, threatening, defamatory, invasive of privacy, infringements of intellectual property rights or otherwise objectionable or injurious to third parties and do not contain or consist of viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam." You may not use a false email address, impersonate any person, or otherwise mislead us as to the origin of any comment or suggestion.
If you do submit comments or suggestions, you should be aware that Rainbow Gems policies do not permit us to accept or consider creative ideas, suggestions, inventions or materials other than those that we have specifically requested. Rainbow Gems values your feedback on our products and our service but requests that you be specific in your comments and not submit creative ideas, inventions, suggestions or materials. Any feedback, comments or suggestions that you do send to Rainbow Gems will become the property of Rainbow Gems and shall not be subject to any obligation of confidentiality on the part of Rainbow Gems. Rainbow Gems shall not be liable for any use or disclosure of any such feedback, comments or suggestions. Rainbow Gems shall be entitled to unrestricted use of any such feedback, comments or suggestions for any purpose whatsoever, commercial or otherwise, without compensation to you or any other person who submitted the information.
Product Descriptions
Rainbow Gems makes all reasonable efforts to display the products listed for sale on its web site(s) as accurately as possible. However, the colours we use, as well as the display and colour capabilities of your computer monitor, will affect the colours that you actually see on your screen. Rainbow Gems cannot guarantee that your monitor's display of any product colour, texture or detail will be accurate. In addition, Rainbow Gems does not warrant that product descriptions or other content are accurate, complete, reliable current or error free. While Rainbow Gems makes every effort to ensure that our products are described and priced accurately, in the event that an item is deemed to be priced incorrectly, Rainbow Gems reserves the right to refuse sale that item. If the pricing error is discovered after payment has been finalized, Rainbow Gems reserves the right to cancel the sale and refund the transaction in full. If a product offered by Rainbow Gems is not as described, your sole remedy is to return it in unused condition.
Other Sites
Rainbow Gems web site(s) contain links to web sites that are not maintained by Rainbow Gems. We try to include links to only those web sites that are in good taste and safe for our visitors, but we are not responsible for the content or accuracy of any web sites other than our own and cannot guarantee that such web sites will not change without our knowledge. The inclusion of a link in this web site does not imply Rainbow Gems endorsement of the web site. If you decide to use any links to access other web sites, you do so at yourown risk.
Disclaimer of Warranties and Limitation of Liability
THE MATERIALS AND INFORMATION PROVIDED BY Rainbow Gems ON ANY OF ITS WEB SITES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. Rainbow Gems MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF ITS WEB SITE(S) OR THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS INCLUDED ON ITS WEB SITE(S). YOU AGREE THAT YOUR ACESS TO, AND USE OF ALL Rainbow Gems WEB SITES(S) IS AT YOUR OWN RISK.
TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, Rainbow Gems HK DISLCAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Rainbow Gems DOES NOT WARRANT THAT ITS WEBSITE(S), ITS SERVERS, OR EMAIL SENT FROM Rainbow Gems ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. Rainbow Gems WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM USE OF THIS SITE, INCLUDING, WITHOUT LIMITATION, INDIRECT, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES.
This disclaimer of liability applies to any damages or injury caused by any failure or performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, act of God, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortuous behaviour, negligence, or under any other cause of action. You also specifically acknowledge that Rainbow Gems is not liable for your defamatory, offensive, infringing or illegal materials or conduct or that of third parties.
The law of certain states may not allow limitations on warranties or damages as described above. If such law applies to you, some or all of the above disclaimers, exclusions or warranties may not apply to you and you nay have additional rights. However, in no event shall Rainbow Gems aggregate liability to you for all claims, damages, losses, and causes of action exceed the amount paid to Rainbow Gems by you for accessing Rainbow Gems web site(s). Indemnity
You agree to defend, indemnify, and hold harmless Rainbow Gems and its officers, directors, stockholders, affiliates, employees and agents from and against any claims, actions, or demands, including without limitation reasonable legal and accounting fees, arising from your use of any Rainbow Gems web site or your breach of these Terms of Use.
Modification
Rainbow Gems reserves the right, in its sole discretion, to change, modify, add, or remove portions of these Terms of Use at any time. Please check this page periodically for changes. You agree that each time you visit any Rainbow Gems web site, your visit to and use of such web site will be subject to and bound by the then current version of these Terms of Use.
Rainbow Gems web site(s) are operated by Rainbow Gems HK LTD. from its offices in Hong Kong.